Cresswell Cars are renowned providers of quality vehicle Servicing and repairs with excellent customer service at the heart of everything we do. As experts in the motor vehicle industry, we have a track record of delivering a quality service to our valued customers on Islay, Jura and beyond.
We are a Servicesure member and operate to a strict set of business practices laid out in our Customer Service Charter and are affiliated to a certified Alternative Dispute Resolution (ADR) provider who can step in should a servicing issue arise.
We are a MOT Station with three fully Qualified testers. Our garage services including all types of repairs and servicing of all makes and models, all electronic diagnostics undertaken,. We are a VW Group specialist Master tech qualified. All our workmanship is guaranteed.
Customer Service
Customer service is very important to us and we will always try our best to resolve any customer complaints. As a member of the Institute of Professional Diligence we are able to offer you an independent arbitration service if we are unable to locally resolve your complain
Bodyshop
Our Bodyshop is fully insurance approved using the most modern paints and materials, equipped with all the latest equipment and fully qualified staff to ensure the ultimate care and quality repairs, we offer courtesy cars while your vehicle is in for repairs.
Diagnostics
We have top of the range Texa and Launch equipment to support the accurate diagnosis of your car. With the experience and knowledge of our highly qualified technicians, we aim to get you back on the road as quickly as we can. There is a common misconception that to diagnose a fault of a car, all you need to do is plug the car into a computer and it tells you exactly what is wrong. It doesn’t! It guides the technician to an area of the vehicle where the reading is picked up by the vehicles computer to say that things aren’t quite as they should be. It cannot pinpoint the issue. It needs interpreting and analysing by one of our competent Diagnostic or Master Technicians.
Parts and Warranty
If your car is under 3 years old and under Warranty, we are pleased to be able to service your car to the manufacturer’s schedule. Since May 2004, your car no longer has to be taken to a main dealer. With lower running costs, we are able to keep the high quality you are used to but at lower cost.
We only use genuine manufacturer (OEM) or original equivalent (OE) quality parts to ensure that you are not inconvenienced by less reliable cheaper parts. This also means we are able to maintain your car without invalidating it’s warranty. All of our new parts are supplied with a 12 month guarantee. Which means if it is faulty, we can replace it free of charge.
Scotsure Extended Warranty
We can offer you a Scotsure Warranty to cover many key components against mechanical or electrical breakdown for the duration of the policy. (subject to the conditions detailed in the Warranty handbook and the maximum claim limit)
Car Air Conditioning
We are an Air conditioning Specialist and offer service and repairs by fully qualified technicians.
Other key Components
We are a Falken tyre stockist and we supply and fit all makes and models of tyres at competitive prices.
We also stock Car Batteries, wiper blades and can provide Car Number Plates.
